Technology News, Tips and Tricks

Cox Contour Remote Not Working: 5 Steps for How to Fix It

Do you have a Cox Contour remote control?

If so, you may be experiencing some issues with your remote. Maybe your Cox Contour remote not working and it’s frustrating!

You’ve just put your favorite show on but your volume is down and your remote isn’t working to turn it up. You can’t watch your favorite shows and movies in silence, that’s just insane!

Especially when it’s super easy to fix. So, get back up and running with your favorite Cox Contour TV shows and movies by following these simple steps today!


1. Check the Remote Batteries

The very first thing you need to try when your cox contour remote is not working is to check the batteries. Most of the time, there will not be any technical problem with your remote. Sometimes, it just needs new batteries and that’s all.

So if you come across any issues, this needs to be the first thing you try before anything else. Add your new batteries and see if the remote begins to respond. If the remote does begin to respond, you will need to reprogram the remote in order for it to connect with the receiver.

2. Reprogram Your Remote

If you’ve tried replacing your batteries and your remote is still not working, it may be time to try reprogramming your remote. This needs to be done manually with the TV device. Here’s out to do it:

  1. Point the remote towards the receiver and click the TV button
  2. You will then be presented with a pairing option on your screen
  3. Type in the key
  4. If you don’t know the key, you can find it in the remotes user name
  5. Or you can search online for the key

If your remote is already paired with a device, it will not work with another device. For example, if you have already paired your remote with your TV, you will not be able to a different audio device.

3. Shorten the Distance Between the Receiver and the Remote

Something that has always been advised by cable TV providers is that their subscribers be aware of the distance between your remote and the receiver. Taking your remote too far away from the receiver can cause them to lose connection and therefore stop working.

In order to maintain working order, it needs to be used within an acceptable distance. And the remote needs to be pointed towards the receiver at the right angle. You must be within 15 meters of the receiver. If you go beyond that, you may find the remote begin to stop working.

4. Check the Compatibility of the Model

If your remote model is not compatible with your receive, you are going to have problems. That’s why it is crucial to make sure that it’s compatible before moving to anything else. If you have received your equipment from Cox, it will be 100% compatible and you don’t have anything to worry about.

However, if you have bought your remote from a separate company, there is a chance that it will not be compatible. That’s why we recommend buying all gear from the official store so that you get all of the correct model numbers and won’t experience any compatibility problems.

5. Get a New Remote

If all of the above does not work, it might be a sign that your remote is damaged. If this is the case, you will need to purchase a new remote. We advise everyone to take the damaged remote to the Cox services center to have their experts inspect your gears and possibly make any necessary repairs.

If they are unable to repair the damage, you will immediately be issued a replacement remote.

Here’s the Coz Remote Troubleshooting Guide

If you find you are experiencing other problems with your remote control, we have a quick troubleshooting guide to help you out.

Remote Isn’t Controlling the TV Volume

If you notice that your remote is no longer controlling the TV volume, you’ll see that the volume lock is set to the TV and not programmed with it. This can be easily remedied by reprogramming the remote back to the television.

To reset your Cox contour remote, press and hold the set up button for three seconds, until the LED light goes from red to green. Next, you need to use the Cox Contour remote codes, so type 9-8-1. That will cause the green light to blink twice, showing you that the reset has been successful.

The Remote Works Occasionally

If you find that your remote only works occasionally, you may have something interfering with the connection between your receiver and your remote. This can be as simple as something blocking the signals, like a plant getting in the way, or even a person stood in the way.

However, if nothing is blocking the signal, you may be trying to use the remote from too far away from the receiver. For optimal use, you need to stay within 15 feet of your receiver. To fix this, simply stand closer to your receiver and remove any objects that may be blocking the signal.

The Remote Has Stopped Changing Channels

If your remote has stopped changing Cox contour tv channels, this could be a sign that your batteries are now dead, running low, or are perhaps not inserted correctly. The best way to fix this is to first, check to see if the batteries are inserted correctly. If they are but your remote is still not working, replace the batteries and try again.

Just remember that the equipment needs to be plugged into a power outlet that is turned on.

Cox Contour Remote Not Working?

If your Cox Contour remote not workings, it’s not that difficult to fix. You just need to follow these 5 easy steps and some patience. If you are still having trouble after reading our blog post, please feel free to check out some of the other articles on our blog that may help you even further.

We can walk you through all of the necessary troubleshooting steps so you don’t have any problems in the future and get to enjoy all the Cox Contour channels.

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