How Do VoIP Phones Work? A Tech Guide

Are you on the hunt for a solid business phone system? Are you tired of being tethered to a landline with cables, or having to use your own personal cell service for work-related calls?

If so, then it’s high time that your business looked into a VoIP phone service provider. If you yet down’t know the answer to the question of how do VoIP phones work, you’re in the right place. In this article, we’ll take a look at the inner workings of VoIP technology and how your business could benefit.

How Do VoIP Phones Work?

First, it’s important to understand what VoIP stands for: voice over Internet protocol. So in a nutshell, think of a VoIP phone service as a phone service that happens over the Internet. Instead of physical phone lines being used to transmit your voice over the phone as they are with regular cell service, the Internet is instead used as the exchange medium.

The way this works actually isn’t too complicated, conceptually. When you speak into the microphone, the VoIP service provider is able to process the sound waves received into a particular digital signal. The coding of this digital signal is transferred over the Internet to the other party on the line.

Finally, the digital signal is then transferred back to its sound wave format, and your recipient is able to hear your voice on the other end of the call.

Should You Use VoIP in Your Business?

So why should you use VoIP in your business? What are the main advantages of using the Internet to complete a call instead of using a traditional phone service?

For one, using the Internet can turn out to be far less expensive than a traditional phone service if you are making lots of phone calls. Because you already have some kind of Internet infrastructure in your office, adding VoIP capabilities to that is not a significant task.

In addition, using an Internet-based dialer allows your employees to continue to make calls even when a cell tower goes down or when they’re in an area with poor cellular reception. As long as they have wifi, they’ll be totally capable of completing high-quality phone calls.

Lastly, bringing on a VoIP service provider means that your employees can now initiate and take calls over the computer. This can be far more convenient than having to answer and initiate calls on a separate mobile device. For instance, a customer service rep could answer a call on their computer and type up any notes from the call while they are talking to the customer.

In addition, because VoIP service providers typically comply with strict phone and conversation recording laws, you can easily find a HIPAA compliant VoIP phone provider if you need one.

Everything You Need to Know about VoIP

There you have it. Now that you know all about how do VoIP phones work and what the benefits of a VoIP connection are, all that remains is for you to figure out whether VoIP phones will fit into your business’s plan.

For more business and technology advice, be sure to check out the rest of the website!